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2 Posts

10-01-2019

Germany

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  • Registered: ‎10-01-2019
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Lenovo ideapad 305 15 IBY 80nk graphic glitches after watching videos online for a few hours(2-3).

2019-10-01, 13:43 PM

Hello, everyone;

 

I am having problems with random graphic glitches after using Explorer and Chrome to watch videos online for a few hours (2-3). If I turn off the laptop and wait a while, it self-resolves and works fine for a few hours again. I've scanned for malware, viruses, updates, CPU temperature, checked for graphic card errors but all come back negative. Anyone else having this same experience? Any solutions?

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434 Posts

08-02-2018

United States of America

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  • Posts: 434
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Re: Lenovo ideapad 305 15 IBY80nk graphic glitches after watching videos online for a few hours(2-3)

2019-11-04, 12:34 PM

Hi Annegus! 

 

Welcome to the Lenovo forum discussion! 

 

Please open the Lenovo vantage app https://vantage.lenovo.com/?CID=ww:lenovosocial:20x9m6 and check for a system update, then install them all. After that, check the laptop again. In addition, have you tried clearing the cache from the Explorer and Chrome? If not, please try clearing the cache from the two internet browsers and try it again. Also, what's the video quality of the video that you are watching? Are you watching the video from a certain website? If yes, have you tried watching the video from another website? 

 

Regards,



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