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2 Posts

04-02-2019

US

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Lenovo ideapad 310-15ISK no longer charging

2019-04-02, 15:17 PM

After my laptop's(Ideapad 310-15ISK) battery ran out of charge I tried plugging it back in but no matter how much time passes battery won't charge. The small LED light doesn't react in any way either. Is there a way I can fix it without removing the battery? Beacause it's built in far too deep and I am not sure I'm capable of completely disassembling the laptop to reach it. 

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11777 Posts

11-30-2015

PH

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Re: Lenovo ideapad 310-15ISK no longer charging

2019-04-02, 21:57 PM

Hi Superbia,

 

Welcome to the Community Forums.

 

If the battery indicator led does the same while plugged in for 2-3 hours without powering it and still remains either off or blinking amber, then best to call in tech support for in-warranty service.

 

The hardware manual (page 22) does offer steps for checking operational charging and battery status. Removing the battery for battery drain can be the next step to try aside from sending it over for possible power/charging issue.

 

I hope this helps answer your query.

 

Regards



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