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5 Posts

07-01-2019

PT

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  • Message 11 of 25

Re: Lenovo ideiapad 330s-15arr audio stuttering

2019-08-01, 13:27 PM
Double check the drivers you're downgrading. At first I was trying to downgrade the wrong drivers. I believe that I was trying to downgrade the audio input/output drivers (probably the wrong translation ) and the correct ones were in "audio and games" in the Device Manager. I'm not on windows right now so I can't really be precise, sorry but do search for that downgrade and restart.
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Re: Lenovo ideiapad 330s-15arr audio stuttering

2019-08-01, 13:30 PM

Well, you don't need to be careful with automatic driver updates as it cannot download wrong drivers due to using the Device ID. This was just to tell that the audio and standby errors are not just based on the audio driver, the Energy Management Driver is also involved in that crap. When the Energy Management causes audio artefacts you can be certain that it is also involved in there. The problem is, there are very few audio drivers, if any at all, that work the way they are supposed to. And that is the best indicator that it is not just the audio driver. That was my point, nothing more and nothing less. I personally deal with computers since 15 years, so I am certain that I know a few things more than most users in this forum. We don't need just audio drivers, we also need fixed Lenovo Energy Management drivers.

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1 Posts

09-25-2019

BG

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  • Message 13 of 25

Re: Lenovo ideiapad 330s-15arr audio stuttering

2019-09-25, 11:56 AM

Hi, it came to me after installing the sound drivers for the Lenovo L340-15irch.

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1 Posts

10-12-2019

CO

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  • Message 14 of 25

Re: Lenovo ideiapad 330s-15arr audio stuttering

2019-10-12, 0:27 AM

Hello,

 

I solved the problem downloading the driver, directly from Realtek website.

 

Go to the next url and download the driver showed below.

 

Hope this helps.

 

https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-software

 

64bits Vista, Windows7, Windows8, Windows8.1, Windows10 Driver only (Executable file)R2.822017/07/26258 MB
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4 Posts

10-29-2019

IE

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  • Message 15 of 25

Re: Lenovo ideiapad 330s-15arr audio stuttering

2019-10-29, 22:37 PM

Thankfully I saw this thread, I have  exactly the same issue.  Started in September 2019, which I believed was related to a Windows update.

 

On two 330S laptops (home & neighbours) (330S-15ARR Laptop (ideapad) - Type 81FB), the sound (headphones/speakers) has gone bad. The audio sounds like it is "torn". I

. If I remove the Realtek device & driver, on first subsequent boot, the audio will be fine. But when I reboot, the bad audio returns. I can reproduce the bad audio with simple Windows speaker test or any application. 

 

 

What is the final solution? Lenovo to resolve?

 

Thanks

james

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263 Posts

07-10-2019

GB

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  • Message 16 of 25

Re: Lenovo ideiapad 330s-15arr audio stuttering

2019-10-30, 7:52 AM

Check which Realtek HD audio driver is installed in Device Manager, because the original version may have auto reinstalled.

 

The driver ending in version 8538 is known to have issues.

Try the older 8522 driver.

 

https://pcsupport.lenovo.com/gb/en/products/laptops-and-netbooks/300-series/330s-15arr/downloads/driver-list/component?name=Audio

 

 

fwiw, I installed a later 8652 driver on a relative's 330s-15arr and it works fine

https://forums.lenovo.com/t5/Lenovo-IdeaPad-1xx-3xx-5xx-7xx/Ideapad-330s-15ARR-sleep-problem/td-p/4472951

 

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4 Posts

10-29-2019

IE

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  • Message 17 of 25

Re: Lenovo ideiapad 330s-15arr audio stuttering

2019-10-30, 21:29 PM

Hi Bill,

 

Thank you.

 

I changed the driver from Realtek to the Native Windows HD Audio driver (10.0.18362.356) from the Realtek Audio driver (8356 + 8538 are installed) and all perfect.  I then cycled through Native > 8356 > 8538 with reboots and 8538 was consistently the issue.

 

OK    - Native Windows HD Audio driver

OK    - Realtek Audio driver - 8356

BAD -  Realtek Audio driver - 8538

 

It looks like 8538 was pushed in September to cause this issue.  Looks like someone need to notify Lenovo.

 

Thanks

James

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0 Posts

01-26-2020

US

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  • Message 18 of 25

Re: Lenovo ideiapad 330s-15arr audio stuttering

2020-01-26, 5:40 AM

The only solution I found is installing Auto-Detect and Install Radeon™ Graphics Drivers for Windows© here https://www.amd.com/en/support and then it will give you an option to uninstall and reinstall the drivers you must do that and it works, make sure recommended drivers are chosen for it to work. Took me months to find the solution but this works. Lenovo could never fix it for me so I found the solution myself.

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0 Posts

02-15-2020

US

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  • Message 19 of 25

Re: Lenovo ideiapad 330s-15arr audio stuttering

2020-02-15, 15:18 PM

I created an account just to say thank you and confirm this fix worked.  I was having the same problem and had already taken all the same steps.  Uninstalling the audio drivers and then restarting my laptop fixed it.  Very relieved to not have to return it.

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1 Posts

03-16-2020

US

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  • Message 20 of 25

Re:Lenovo ideiapad 330s-15arr audio stuttering

2020-03-16, 21:31 PM

Thanks This worked!!!

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