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09-25-2020

TR

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Lenovo z500 keybord not working in bios menu

2020-09-25, 19:36 PM

my keybord not workiing on bios menu, i can t change bios settings.i am trying to reset bios settings but i don t know how to do it. , also update bios via lhttps://pcsupport.lenovo.com/us/de/products/laptops-and-netbooks/ideapad-z-series-laptops/ideapad-z500-notebook/downloads/ds035727 . but still have same problem

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452 Posts

05-14-2020

US

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Re:Lenovo z500 keybord not working in bios menu

2020-10-01, 13:42 PM

Hello,

 

This is odd, not being able to use the normal keyboard.  Try installing an external USB keyboard (I prefer the wired style.)

 

Also another explanation is during the modes of sleep, suspend, hibernate, and fast boot when re-awakening the BIOS is skipped.  If those modes are in use, perhaps editing of BIOS is simply disabled. To test this from within windows, use the mouse to select the power menu command "SHUTDOWN" instead of using the power button.

 

If your machine has an active warranty, contact the warranty support team directly.

 

Sincerely,

Usedtoberich

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