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1 Posts

09-21-2020

US

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My Device Lenovo ideapad FLEX 5-1570, computer keeps crashing

2020-09-21, 19:12 PM

I've been getting blue screened for the last couple months with different error codes popping up, mostly about memory management.  I've tried resetting Windows, uninstalling chrome but neither has worked.  I ran a diagnostic and it said my memory failed a "quick random pattern test", everything else checked out clean.  See pics attached.

 

How can I fix this?

 

Thank you!

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11748 Posts

11-30-2015

PH

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Re:My Device Lenovo ideapad FLEX 5-1570, computer keeps crashing

2020-09-21, 19:49 PM

Hi DRMCPHER,

 

Welcome to the Community Forums.

 

On a similar error on the diagnostics here was resolved by replacing the memory.

 

You can try doing that and see if the ram module alone and not the memory port is affected.

 

If you have active warranty then tech support would be able to cover this.

 

I hope this helps answer your query.

Update us how it goes.

 

Regards

 



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