Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo NotebooksLenovo IdeaPad 1xx, 3xx, 5xx & 7xx, Edge, LaVie Z, Flex Notebooks
All Forum Topics
Options

2 Posts

09-22-2019

United States of America

1 Signins

41 Page Views

  • Posts: 2
  • Registered: ‎09-22-2019
  • Location: United States of America
  • Views: 41
  • Message 1 of 2

My fingerprint scanner stopped working last year

2019-09-22, 12:59 PM

I updated Windows last year and my fingerprint scanner stopped working. I have done several bios and windows updates and everything is up to date yet the fingerprint scanner will not come back to life.

 

My Yoga works fine though.

 

It's just me Flex 

Flex 5-1470(Type 80XA) Laptop (Lenovo) - Type 80XA

That has the issue.

Web Host Pro
Reply
Options

4457 Posts

04-23-2019

United States of America

671 Signins

29345 Page Views

  • Posts: 4457
  • Registered: ‎04-23-2019
  • Location: United States of America
  • Views: 29345
  • Message 2 of 2

Re: My fingerprint scanner stopped working last year

2019-10-08, 22:07 PM

Hi WebHostPros.

Welcome to the Community Forums!

We recommend updating the Fingerprint scanner driver, you can download the latest driver here https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/flex-series/flex-5-1470-laptop-lenovo/downloads/driver-list/component?name=Fingerprint%20Reader.

Let us know if this helps out.

Regards.



Did someone help you today? Press the thumbs-up icon below to thank them.!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.


Using Browser Search to find your answers in Lenovo and Moto Community

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms