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  • Posts: 2
  • Registered: ‎09-22-2019
  • Location: United States of America
  • Views: 41
  • Message 1 of 2

My fingerprint scanner stopped working last year

2019-09-22, 12:59 PM

I updated Windows last year and my fingerprint scanner stopped working. I have done several bios and windows updates and everything is up to date yet the fingerprint scanner will not come back to life.


My Yoga works fine though.


It's just me Flex 

Flex 5-1470(Type 80XA) Laptop (Lenovo) - Type 80XA

That has the issue.

Web Host Pro

4457 Posts


United States of America

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  • Posts: 4457
  • Registered: ‎04-23-2019
  • Location: United States of America
  • Views: 29345
  • Message 2 of 2

Re: My fingerprint scanner stopped working last year

2019-10-08, 22:07 PM

Hi WebHostPros.

Welcome to the Community Forums!

We recommend updating the Fingerprint scanner driver, you can download the latest driver here https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/flex-series/flex-5-1470-laptop-lenovo/downloads/driver-list/component?name=Fingerprint%20Reader.

Let us know if this helps out.


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