Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Special Interest DiscussionsGeneral Discussion
All Forum Topics

2 Posts


United States of America

5 Signins

25 Page Views

  • Posts: 2
  • Registered: ‎06-27-2019
  • Location: United States of America
  • Views: 25
  • Message 1 of 2

Over 3 business days still no shipment...

2021-07-22, 3:12 AM

I ordered a IdeaPad Flex 5 (Intel) on Sunday and was given an estimated delivery date of 7/22/21 (tomorrow), yet the item hasn't even left Lenovo yet. This is unacceptable considering I bought it direct from Lenovo based upon having it delivered this week based on estimates. Order #4601289666. I spoke with support today, yet no real help other than she could see the order. Will I have this order by Friday, or do I need to cancel and get a different laptop from Microcenter?



Moderator comment: Moved to the proper forum. (NateS)


11616 Posts



33046 Signins

1235765 Page Views

  • Posts: 11616
  • Registered: ‎09-04-2014
  • Location: Slovakia
  • Views: 1235765
  • Message 2 of 2

Re:Over 3 business days still no shipment...

2021-07-23, 10:46 AM

Hello and welcome to Community,


I'm sorry to read that you have experienced a delay, that is unusual on stock items but can happen for different reasons such as the warehouse having a backlog due to demand which is likely in your case and, yes I agree, that could have been reflected in the expectation set when you asked the question. On the brighter side I do see that your order has shipped and currently, according to the UPS tracking number, has an estimated delivery for tomorrow.




English Community Administrator
Lenovo eServices

Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
Did you find a post helpfull? You can thank the member by awarding them a Thumbs Up

Please don't ask me questions by Personal Message; questions belong in the forums.

Using Browser Search to find your answers in Lenovo and Moto Community
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop





No, I don’t want to share ideas Yes, I agree to these terms