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1 Posts

11-25-2021

Spain

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Physical Laptop Issues

2021-11-25, 11:43 AM

I have been experiencing some physical issues with my MSI laptop. Firstly, the bottom-left corner of the frame has separated from the screen.

 

This seemed to be the result of an increasingly loud cracking sound when opening and closing the laptop through its life. The best explanation I have seen so far is that the hinges may have been fastened too tightly when built.

Shortly after this happened, my screen suddenly acquired a redish tint, and has retained it continually ever since, which can sort of be seen in the above image although it doesn't show up that well. In this state, a faint imprint of graphics left on screen for a while become "stuck" on the screen. This persists after rebooting, but gradually fades away with use. The best explanation I have found so far is that an RBG color controller connector may have become disconnected.

Are these diagnoses correct? Can the issues be fixed at a repair shop, or is there an easy way to self-repair? If I do not repair anything, and simply cover the laptop instead of closing it, is it likely that further damage will be done (such as additional color connectors becoming dislodged)?

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90 Posts

03-10-2021

Denmark

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Re:Physical Laptop Issues

2021-11-25, 12:20 PM

Hi,

 

I think it would probably be better to contact MSI or write on their forums about issues with one of their products.

Kind regards, August
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5324 Posts

01-08-2021

Philippines

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Re:Physical Laptop Issues

2021-11-25, 16:30 PM

Greetings @anuwjutt ,

 

Apologies to know about going through such an experience with the machine.

 

As much as we'd like to help, I believe that it would be a much effective way to reach out to the technical support team of MSI for them to properly share their technical insight or try their forums site if available so other users with the same machine might be able to suggest their help as well. It might also help you if you will try to reach out to the  reseller of the machine so they can share their warranty policy about the case.

 

Regards.
Dex



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