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05-02-2019

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Preload Fail - Windows 10 Recovery USB Ideapad 330

2019-06-11, 1:31 AM

 

I bought this USB with the objective of restoring my computer, because the Microsoft store had been uninstalled and lacked many drivers and programs. However, as much as I try to run the recovery, this image appears to me. Would someone be kind enough to tell me how to solve this, please?

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Re: Preload Fail - Windows 10 Recovery USB Ideapad 330

2019-06-13, 22:35 PM

Hi angierose03!

 

Welcome to the Community,

 

May we know where did you purchase the recovery media? Was it from us? Try loading the USB media using the steps in the link below,

 

https://support.lenovo.com/us/en/solutions/ht500207

 

Let us know how it goes afterwards.

 

Regards,



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6 Posts

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Re: Preload Fail - Windows 10 Recovery USB Ideapad 330

2019-06-18, 18:04 PM

I bought it on eBay actually

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Re: Preload Fail - Windows 10 Recovery USB Ideapad 330

2019-06-18, 18:34 PM

Is that Windows 10 Home? Have you tried the steps provided by hector?

If it fails, we create a recovery media. We will be needing a blank USB flash drive with at least 8GB of space or blank DVD (and DVD burner) if you want to create media. We recommend using a blank USB or blank DVD, because any content on it will be deleted. You can download the ISO file here: https://go.microsoft.com/fwlink/?LinkId=691209.



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