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09-25-2020

PH

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Ram Upgrade

2020-09-25, 7:23 AM

I bought a ram for my laptop. Hyper x 8gb 2666mhz. Once I put it in my laptop, it is stuck on a distorted image boot.  My laptop ideapad 3-15IML05 Laptop - Type 81WB

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11744 Posts

11-30-2015

PH

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  • Posts: 11744
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Re:Ram Upgrade

2020-09-25, 8:07 AM

Hi Jason Rey Ida,

 

Welcome to the Community Forums.

 

I suggest that you try to power off the machine, disconnect the charger and the battery connector to reseat the ram making sure that it all fits fine.

 

While without the battery connected and still turned off, press down the power button for 15 seconds twice to drain flea power.

 

Place everything back and start the machine on the BIOS instead of Windows.

 

Verify that the all 12GB (4GB soldered + new 8GB) is seen.

Load BIOS defaults F9 then save and exit to check things out.

 

If you still have issue then perhaps you can test the slot with a spare DDR4 ram to see if you have the same issue specially if the OS has also been reinstalled like a fresh copy.

If another one works then most likely you need to contact back the store for a replacement.

 

I hope this helps answer your query.

Update us back soon as convenient.

 

Regards

 

 



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