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4 Posts

10-19-2017

IN

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Screw are Missing from back of IDEAPAD 330S

2019-06-01, 18:41 PM

I have purchased a new laptop (idea pad 330s) around December 2018 with an extended warranty and recently discovered that two screws are missing from the back of the laptop.

  • So will it affect the warranty?
  • Did someone tamper my device before purchasing?
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734 Posts

04-23-2019

US

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  • Message 2 of 5

Re: Screw are Missing from back of IDEAPAD 330S

2019-06-03, 14:17 PM

Hi kp251!

Welcome to the Community Forums!

The warranty covers the missing screws, but does not cover damages such as cracks and liquid damage. You can use this link https://pcsupport.lenovo.com/us/en/warrantylookup?CID=ww:lenovosocial:20x9m6 to determine your warranty and you can use this link https://support.lenovo.com/us/en/supportphonelist?CID=ww%3Alenovosocial%3A20x9m6%E2%80%8B to find the hotline number for Lenovo Helpdesk for your country.

As for your second question have you noticed if the screws just recently fell out or if the screws were not there to begin with.

Let us know if you have any question.

Regards.

 



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4 Posts

10-19-2017

IN

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  • Message 3 of 5

Re: Screw are Missing from back of IDEAPAD 330S

2019-06-05, 17:04 PM

I don't remember whether the screws fell afterward or at the time of buying the laptop.

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1815 Posts

08-02-2018

US

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Re: Screw are Missing from back of IDEAPAD 330S

2019-06-05, 22:42 PM

Hi! We suggest you to reach out to our support for further assistance.



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1 Posts

06-11-2020

IN

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Re:Screw are Missing from back of IDEAPAD 330S

2020-06-11, 5:29 AM

Hi ,

 

Even I have Ideapad 330S and bought in April 2019. And I do have same issue of missing screws. The holes are not holding the screws properly and they fall down every week

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