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02-02-2019

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Sleep mode will not waking up

2019-02-27, 22:51 PM

Hi guys,

 

I have a problem with my laptop. The problem is about when my laptop goes to sleep mode it will not wake up even though i press all the keys on keyboard and clicking the mouse pad. Would you be able help me this problem? I tried follow the setting of my other laptop but the result are still the same. I also update all the drivers but still the issue still occurs. 

 

Regards,

Alexis

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8350 Posts

01-13-2008

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Re: Sleep mode will not waking up

2019-02-28, 1:34 AM

It may help others to help you if you state what model laptop you have, what operating system, any recent hardware or software changes or updates... etc...

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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12 Posts

02-02-2019

IE

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Re: Sleep mode will not waking up

2019-02-28, 7:07 AM

I have a Ideapad 530s, AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx 2.00GHz. I have a 8GB. I hope this will help. 

 

So please help me with this problem guys. 

 

Thank you. 

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1 Posts

04-12-2019

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Re: Sleep mode will not waking up

2019-04-12, 20:57 PM
I also got a problem like yours (sort of), my ideapad 530s took forever to go to sleep mode(minutes), preventing it to start up again so it could be used. My pc is running on the ryzen 3 2200u compared to yours 2500u, but I just fixed it today. While everything seems to function normally, their was one thing holding windows back from shutting down or go to sleep, and that was my manually installed AMD drivers (2019 adrenalin version). I then went to control panel and uninstalled the AMD software (drivers) from the pc, and after a reboot, everything is great once and again! You should try it and see if it is the case. Otherwise I will adwise you to take a look at your power management settings.

I evem came across other who had problems alike caused by "hybrid sleep mode". Perhaps you should try and google it ;)
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12 Posts

02-02-2019

IE

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Re: Sleep mode will not waking up

2019-04-21, 9:49 AM

Hey yeah,

 

Since i posted this my laptop was okay. I did the uninstall the video card and restart my unit. two days ago my unit's problem has appeared again. I did the unstall and it worked for a little while then it goes back again today. the power management are fined because i followed what my other unit setting.My question is that what are the ways that this problem will not go back again and not doing this unintall card. I want that when I close the lid of my laptop or put it on standby and goes off then when i click the mouse of press the button the work i have is still there. So help me this. Thank you.

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0 Posts

02-01-2020

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Re: Sleep mode will not waking up

2020-02-01, 10:33 AM

Same issue, yoga 530, Ryzen 2500U. Freezing after standby and occasionally after signing in windows. If I wait long enough it appears a BSOD with a "Driver power state failure" referring to VGA driver. 

Unnistalling the vga drivers doesn't work. Sent for technical support, the lab changed a cable, but I still have the issue.

 

Any idea?

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1 Posts

03-21-2020

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Re:Sleep mode will not waking up

2020-03-21, 0:15 AM

I have the same problem with my Ideapad 330.  I bought it 5 weeks ago.  In sleep mode, the power light is on, but it doesn't wake the computer up.  I've tried all the keys.  I have to shut it down and restart it.I would be nice to hear from someone on the Lenovo team about this.  Looks like it is a pretty common problem.

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1 Posts

03-23-2020

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Re:Sleep mode will not waking up

2020-03-23, 16:44 PM

Same compurt same issue here, non of the fixes seems to work.  Time for Lenovo to step up with a fix.

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1 Posts

05-11-2020

PT

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  • Message 9 of 13

Re:Sleep mode will not waking up

2020-05-11, 11:14 AM

I do have the same problem has everyone else's reporting here. I have a Yoga C740-14IML, updated, and the system sometimes is ok but it goes back to the isse of not being able to wake it up from sleep.

Lenovo support team needs to jump in here and help us to solve the issue, please

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1 Posts

05-16-2020

RU

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Re:Sleep mode will not waking up

2020-05-16, 12:59 PM

Have the same problem during 1 year. YOGA 520-14IKB

100% that problem with some driver. I think VGA driver. BUT # lenovo blocked the ability to install the VGA driver from the Intel website. Lenovo allows you to install only Lenovo VGA driver, which has not been updated for several years. This is not the only topic from Lenovo's laptop owners about this issue. It seems that the company simply does not care about the support of its users and they do not care about problems in their devices, because i have not seen a solution to this problem in any topic...very sad situation...i am very disappointed in Lenovo! $1000 for laptop with "childhood sore"...

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