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1 Posts

09-23-2020

GB

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USB-C NOT WORKING WHEN CONNECTING TO ANKER POWER BANK

2020-09-23, 19:24 PM

Hi, 

I have been trying to charge my laptop through my powerbank as it's sometimes easier then taking the charger everywhere with me. I have connected the USB-C port into the area on the laptop where it's meant to go and nothing, my charger is not turning on or connecting to the laptop.

I have tested my powerbank on 5 other devices to make sure there is nothing wrong with it. All is well. 

 

Could you help me?

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14 Posts

09-13-2020

IT

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Re:USB-C NOT WORKING WHEN CONNECTING TO ANKER POWER BANK

2020-09-23, 21:07 PM

Can you be more specific on what Anker Power Bank model do you have ?

 

In my experience, the Power Bank should be able to reliable provide at least 36W (3A@12V) in order to be able to charge the laptop.

If the Power Bank is USB-C Power Delivery compliant then such specifications should be met already.

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14 Posts

09-13-2020

IT

7 Signins

105 Page Views

  • Posts: 14
  • Registered: ‎09-13-2020
  • Location: IT
  • Views: 105
  • Message 3 of 3

Re:USB-C NOT WORKING WHEN CONNECTING TO ANKER POWER BANK

2020-09-23, 21:16 PM

After a quick look at Anker product line on their website the only model suitable should be PowerCore II 20000 which offers  18W (1.5A@12V) but it doesn't support Power Delivery so your mileage may vary here. Without PD being specified is impossible to say that the charger can properly communicate the capabilities to the laptop in order to establish a handshake and start charging at 12V.

 

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