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2 Posts

07-18-2021

Korea (the Republic of)

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  • Message 1 of 4

Unable to set native resolution for external monitor / ideapad 5-15IIL05 Laptop

2021-07-18, 6:42 AM

Hello

 

i've recently bought a 32 inch monitor from Hansung which has maximum resolution of 2560x1440

 

i have a m1 macbook air, and the monitor works fine.

 

However, when connected to 15IIL05, i can only set resolution to 1080p. I connected them using hdmi cable (1.4b)

 

it should work because 5-15IIL05's  i5-1035g1 intel graphics supports 1440p.

 

I've tried every solution that internet provides...

 

1. delete and re-install graphic drivers: doesn't work...

 

2. set custom resolution via Intel Graphics Command Center: doesn't work...

 

3. buy a new cable and try again: doesn't work...

 

I can't think of any other solution.

 

I doubt it's a monitor issue since it works fine with macbook.

 

What worries me most is that there might be motherboard restriction (I heard Dell once did it on their products)

 

please help.

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367 Posts

03-27-2020

Philippines

39 Signins

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  • Posts: 367
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  • Message 2 of 4

Re:Unable to set native resolution for external monitor / ideapad 5-15IIL05 Laptop

2021-07-18, 12:30 PM

Hi SSAFY,

 

This should work with the HDMI connection.

Can you try the same with another monitor like the regular TV?

 

-Dbrix

- Apologies in advance for not getting back soon on regular days. Please proceed with any Community members that can share their ideas and experiences to help.
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2 Posts

07-18-2021

Korea (the Republic of)

8 Signins

55 Page Views

  • Posts: 2
  • Registered: ‎07-18-2021
  • Location: Korea (the Republic of)
  • Views: 55
  • Message 3 of 4

Re:Unable to set native resolution for external monitor / ideapad 5-15IIL05 Laptop

2021-07-20, 2:52 AM

I was able to fix my problem with help from local Lenovo service center.

 

I had installed windows in Legacy mode and this was the reason why my monitor couldn't show 1440p

 

I reinstalled Windows in UEFI mode and it works fine.

 

Hope this helps someone else someday.

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4205 Posts

01-08-2021

Philippines

259 Signins

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Re:Unable to set native resolution for external monitor / ideapad 5-15IIL05 Laptop

2021-07-22, 11:54 AM

Hi @SSAFY 

 

Thanks for updating the thread. Glad to know that this is resolved now. You may want to highlight your findings as resolved so it may attract other users going through similar case. 

 

Feel free to visit the Community anytime or start a new post query again if you need any help from the folks around.

 

Regards.
Dex



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