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14 Posts

01-01-2020

IN

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  • Message 1 of 19

Video automatically playing/unpausing.

2020-01-01, 9:48 AM

Hi,

 

330-15IKB (Type 81DE) Laptop (ideapad)

Unable to watch movie or youtube anything. Video keep on pausing and unpausing, tried to unintall realtek drivers but it is not resolved

 

Tried in offline movies as well.verified all browers.

After some time of watching video the play/pause countinues. 

 

Tried system restore as well

 

Screenshot of my driver details:

 

Anyone help?

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415 Posts

11-04-2019

PH

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  • Message 2 of 19

Re: Video automatically playing/unpausing.

2020-01-01, 11:21 AM

Hi 

 

What movie player are you using?

Are you just streaming online?

Are you able to play Offline movies?

 

You may try using another browser (IE/ Chrome/ Firework).

If other browser will not encounter the problem then you can RESET the browser that is having the problem.

The problem can also be caused by your connectivity on this specific computer thus try to isolate the problem by using another device to play same movies that you are trying to play on this device.

 

Let us know how it goes 

 

Regards​

 

 

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14 Posts

01-01-2020

IN

19 Signins

168 Page Views

  • Posts: 14
  • Registered: ‎01-01-2020
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  • Views: 168
  • Message 3 of 19

Re: Video automatically playing/unpausing.

2020-01-01, 11:46 AM

HI,

Facing issue in offline movies as well.
Faced problem in NEtflix, YOutube also.

 

Tried all the browers

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415 Posts

11-04-2019

PH

139 Signins

6826 Page Views

  • Posts: 415
  • Registered: ‎11-04-2019
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  • Views: 6826
  • Message 4 of 19

Re: Video automatically playing/unpausing.

2020-01-01, 12:03 PM

Hi 

 

When did this problem started?

 

Since you have already updated the driver, update the BIOS as well.

Try performing a System Restore from a date before the problem started.

 

If the System Restore will not work, For your to be able to isolate if the problem is just caused by a software problem or a Hardware problem then you will need to back up everything then perform a complete reset of the computer.

 

Let us know how it goes

 

Regards​

 

 

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14 Posts

01-01-2020

IN

19 Signins

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  • Posts: 14
  • Registered: ‎01-01-2020
  • Location: IN
  • Views: 168
  • Message 5 of 19

Re: Video automatically playing/unpausing.

2020-01-01, 12:04 PM

Sure,

 

Will do that. Already done that but after that updated some drivers.

 

It was good until the driver gets updated. Problem started only after the Driver updation.. mahhhhh...

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415 Posts

11-04-2019

PH

139 Signins

6826 Page Views

  • Posts: 415
  • Registered: ‎11-04-2019
  • Location: PH
  • Views: 6826
  • Message 6 of 19

Re: Video automatically playing/unpausing.

2020-01-01, 12:37 PM

Hi 

 

Ah OK, then this problem could be fixed by system restore on a date before driver update.

 

regards.

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14 Posts

01-01-2020

IN

19 Signins

168 Page Views

  • Posts: 14
  • Registered: ‎01-01-2020
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  • Message 7 of 19

Re: Video automatically playing/unpausing.

2020-01-01, 19:31 PM

Tried All,

 

But still no Luck

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14 Posts

01-01-2020

IN

19 Signins

168 Page Views

  • Posts: 14
  • Registered: ‎01-01-2020
  • Location: IN
  • Views: 168
  • Message 8 of 19

Re: Video automatically playing/unpausing.

2020-01-02, 14:52 PM

HI,

 

Tried system restore but no luck,

still issue exists.

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12 Posts

10-22-2019

AE

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  • Message 9 of 19

Re: Video automatically playing/unpausing.

2020-01-02, 15:09 PM

think your problem is more of a spacebar or keyboard issue

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415 Posts

11-04-2019

PH

139 Signins

6826 Page Views

  • Posts: 415
  • Registered: ‎11-04-2019
  • Location: PH
  • Views: 6826
  • Message 10 of 19

Re: Video automatically playing/unpausing.

2020-01-02, 16:32 PM

Hi 

 

From my 2nd Reply to your Post:

 

If the System Restore will not work, For your to be able to isolate if the problem is just caused by a software problem or a Hardware problem then you will need to back up everything then perform a complete reset of the computer.

 

Since System Restore did not work we now need to perform a complete reset for this can also be cause by an infection on your device or it may just be a hardware or a corrupted feature within the OS.

 

Hope this help answer your query.

 

Regards​

 

 

Did someone help you today? Press the star on the left to thank them with a Kudo!
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