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  • Registered: ‎04-28-2021
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Warranty info is wrong on my laptop

2021-04-28, 15:41 PM

I purchased this laptop on 4/21/2021 however when looking at the online warranty information showing for this laptop, it shows that the warranty began on January 19 and that I only have 8 months left. Please correct this. Thank you!


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  • Registered: ‎01-08-2021
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Re:Warranty info is wrong on my laptop

2021-04-28, 15:47 PM

Hello Teresa Harlow,


Welcome to the Community Forums.


Good to have you here. Thank you for taking the time to initiate a new post.


With regards to the warranty adjustment that you need, I might suggest that it would be a good move to reach out to the technical/warranty team since they have the necessary tools and system to know your machine's information including the warranty coverage and warranty options through your your device serial number.





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