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6 Posts

04-14-2021

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Windows 7 bluescreen issue (STOP: 0x000000A5 (0x0001000A, 0x00000000,0x00000000,0x00000000)

2021-04-26, 5:54 AM

Hi there everyone,

 

Thanks for showing up!

I have a Lenovo Ideapad 320 15ast, it is in a good condition, running Windows 7 (64 bit)

One day I installed an app called KMSIpico, so then it asked me to restart the PC, I did so, after that it loaded Windows 7 with the boot screen then it showed a blue screen like this. Then my friend helped me he told me to boot from safe mode and other options none worked so. He also said that it is a BIOS issue then he told me to turn off APCI but I don't know how to do it, all the internet said it was a BIOS so please help me.

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3157 Posts

01-08-2021

Philippines

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Re:Windows 7 bluescreen issue (STOP: 0x000000A5 (0x0001000A, 0x00000000,0x00000000,0x00000000)

2021-05-05, 10:55 AM

Hello Sb737,

 

Welcome to the Community Forums.

 

Apologies for the late reply. I might suggest you can check if you there is still a way that you can access the BIOS and see if the hard disk would be detected. I would recommend to initiate a power drain first.

 

Perform a static discharge/power cycle
- Make sure there is still remaining battery power, able to power up the machine.
- Disconnect all cables and/or peripheral devices connected to the machine (ex. power cable, hdmi cable, external mouse/keyboard, flashdrives, etc).
- Ensure that device is powered/switched off.
- Press and hold down the power button for as long as 60 seconds to drain flea power or excess voltage.

 

If you can still access the BIOS, try to load the BIOS to defaults.

 

Perform/load BIOS defaults
- Make sure that the machine is properly powered down/switched off.
- Find the Novo Button. How a Novo button should look like: https://support.lenovo.com/us/fr/solutions/ht062552 
- Access/click this by using an unfolded paperclip or by using something similar to the latter.
- Machine will power up to Novo Menu. Navigate and select using the arrow keys to BIOS Set Up.
- Inside the BIOS Set Up, navigate to the Exit Menu. Select Load Setup Default - click Enter, select YES and click Enter.
- Select Exit and Save Changes then click Enter, select YES and click Enter.

- The computer will start up.

 

Let us know if the drive is detected and if you are able to access BIOS.

 

Regards.
Dex_Lenovo



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6 Posts

04-14-2021

India

6 Signins

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  • Posts: 6
  • Registered: ‎04-14-2021
  • Location: India
  • Views: 40
  • Message 2 of 8

Re:Windows 7 bluescreen issue (STOP: 0x000000A5 (0x0001000A, 0x00000000,0x00000000,0x00000000)

2021-04-26, 5:55 AM

Please

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3157 Posts

01-08-2021

Philippines

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  • Posts: 3157
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  • Message 3 of 8

Re:Windows 7 bluescreen issue (STOP: 0x000000A5 (0x0001000A, 0x00000000,0x00000000,0x00000000)

2021-05-05, 10:55 AM

Hello Sb737,

 

Welcome to the Community Forums.

 

Apologies for the late reply. I might suggest you can check if you there is still a way that you can access the BIOS and see if the hard disk would be detected. I would recommend to initiate a power drain first.

 

Perform a static discharge/power cycle
- Make sure there is still remaining battery power, able to power up the machine.
- Disconnect all cables and/or peripheral devices connected to the machine (ex. power cable, hdmi cable, external mouse/keyboard, flashdrives, etc).
- Ensure that device is powered/switched off.
- Press and hold down the power button for as long as 60 seconds to drain flea power or excess voltage.

 

If you can still access the BIOS, try to load the BIOS to defaults.

 

Perform/load BIOS defaults
- Make sure that the machine is properly powered down/switched off.
- Find the Novo Button. How a Novo button should look like: https://support.lenovo.com/us/fr/solutions/ht062552 
- Access/click this by using an unfolded paperclip or by using something similar to the latter.
- Machine will power up to Novo Menu. Navigate and select using the arrow keys to BIOS Set Up.
- Inside the BIOS Set Up, navigate to the Exit Menu. Select Load Setup Default - click Enter, select YES and click Enter.
- Select Exit and Save Changes then click Enter, select YES and click Enter.

- The computer will start up.

 

Let us know if the drive is detected and if you are able to access BIOS.

 

Regards.
Dex_Lenovo



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0 person found this solution to be helpful.

This helped me too

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6 Posts

04-14-2021

India

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  • Message 4 of 8

Re:Windows 7 bluescreen issue (STOP: 0x000000A5 (0x0001000A, 0x00000000,0x00000000,0x00000000)

2021-05-10, 4:37 AM
Hi So I think I tried that but let me try again also will it work when we click f2 theand bios i will try it
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6 Posts

04-14-2021

India

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  • Posts: 6
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  • Message 5 of 8

Re:Windows 7 bluescreen issue (STOP: 0x000000A5 (0x0001000A, 0x00000000,0x00000000,0x00000000)

2021-06-05, 8:10 AM

Dint work

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3157 Posts

01-08-2021

Philippines

196 Signins

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  • Posts: 3157
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  • Message 6 of 8

Re:Windows 7 bluescreen issue (STOP: 0x000000A5 (0x0001000A, 0x00000000,0x00000000,0x00000000)

2021-06-08, 14:38 PM

Hi Sb737,

 

KMSIpico tools as far as I recall is seen as a malicious threat by Windows Defender.

 

Smart Filter and Security would eventually block this application as a threat.
 
I would rather suggest using the Windows version that came with the machine with the default BIOS reloaded instead.


If you rather want to take a chance with Win 7 then I am not sure about availability of drivers and certainly would need to configure everything for MBR partition / EFI format both on the drive and the BIOS settings.

 

A purchased certified product key should also be used.

 

Regards.
Dex



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6 Posts

04-14-2021

India

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  • Posts: 6
  • Registered: ‎04-14-2021
  • Location: India
  • Views: 40
  • Message 7 of 8

Re:Windows 7 bluescreen issue (STOP: 0x000000A5 (0x0001000A, 0x00000000,0x00000000,0x00000000)

2021-06-10, 4:50 AM

Thanks for your support.

I Installed Windows 10,

Now ill install windows 7 again.

 

Bye!

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3157 Posts

01-08-2021

Philippines

196 Signins

18064 Page Views

  • Posts: 3157
  • Registered: ‎01-08-2021
  • Location: Philippines
  • Views: 18064
  • Message 8 of 8

Re:Windows 7 bluescreen issue (STOP: 0x000000A5 (0x0001000A, 0x00000000,0x00000000,0x00000000)

2021-06-10, 14:53 PM

Hi Sb737,

 

You're very much welcome. You are free to create a new post next time if you'll need help from the Community where folks would be happily engaged.

 

Regards.
Dex



Did someone help you today? Press the star on the left to thank them with a Kudo!
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