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07-16-2017

PR

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blue tooth won't recognize or pair devices on an ideapad 100-15 IBD

2017-07-16, 20:55 PM

My laptop's bluetooth was working great until 2 weeks ago or so. The devices i had paired stopped working. I've tried everything from uninstalling re-installing the software (realtek) . Everything is turned on, upgraded and discoverable. I don't know what else to do. Any other bluetooth software i should install?

 

By the way i won't downgrade from windows 10 to windos 8.1 to see if the the bluetooth app will work. That won't be fair.

 

Please any help?

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3815 Posts

12-24-2015

IN

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Re: blue tooth won't recognize or pair devices on an ideapad 100-15 IBD

2017-07-17, 10:46 AM

Hi there, Anthonyst                -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Open Services.msc

Open "properties" for "Bluetooth Support Service"

Under "Log On" tab, click the radio button for "This Account", and type "Local Service" in the dialog box next to it.

Wipe the password boxes to ensure no passwords are set, and click "Apply"

Reboot.

 

As soon as it rebooted, it showed my mouse under Bluetooth Devices, where it wasn't showing before.  However, it still wasn't working (lost its pairing).  I deleted the device, clicked "Add New Device", and it found my mouse, immediately.

 

Update us how it goes.

 

 

 

 

Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful.

Give Kudos to a post which you think is helpful and reply oriented

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4 Posts

07-16-2017

PR

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Re: blue tooth won't recognize or pair devices on an ideapad 100-15 IBD

2017-07-17, 19:48 PM

didn't work.

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4 Posts

07-16-2017

PR

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  • Posts: 4
  • Registered: ‎07-16-2017
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  • Message 4 of 4

Re: blue tooth won't recognize or pair devices on an ideapad 100-15 IBD

2017-07-29, 21:02 PM

didn't work

 

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