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2 Posts

05-11-2018

United States of America

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  • Registered: ‎05-11-2018
  • Location: United States of America
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ideapad 100-15ibd 80qq screen not working

2018-05-11, 23:11 PM

Hi

A couple of minutes ago I was working on my laptop and I closed the screen and when I tried to turn it back on,  the screen Is black but I can hear the fan and  it seems like everything is working the problem is the screen went dark,  I restarted it a couple of times , but I still can't see anything , please help

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12626 Posts

11-30-2015

Philippines

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  • Posts: 12626
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  • Location: Philippines
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Re: ideapad 100-15ibd 80qq screen not working

2018-05-14, 16:21 PM

Hi sami10,

 

Welcome to the Community Forums.

 

Ensure that F12 is maxed to increase display brightness.

Try to connect the laptop on an external display as it have HDMI port available.

Check if the display show up.

 

Power off the laptop and disconnect the external display.

Turn it back on and using a pen light closer on the screen, see if there is any visible image.

 

Power off the machine again and this time, use the novo button (item 1 page 5) to power on the machine.

This should show up the Novo menu and see if the display is still black or dim.

 

The steps mentioned would allow us to isolate the points of failure.

Update us how it goes.

 

Regards



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