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4 Posts

06-20-2021

Israel

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ideapad Flex 5-14ARE05 Type 81X2 USB TYPE C not charging

2021-06-21, 7:01 AM

Hi,

I can't charge my laptop from the USB-C port, I use the 65W adapter,

I can connect my phone to the laptop from the port but not charge

Also I can charge my phone from this port just if laptop awake not while sleep,

Means always on USB for this port not working 

Mention than the charging worked at the past

Any advice?

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2794 Posts

03-11-2020

Greece

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Re:ideapad Flex 5-14ARE05 Type 81X2 USB TYPE C not charging

2021-06-21, 8:44 AM

Hi alon359,

 

 

Welcome to the Community Forums.

 

 

Try the charger on another device if possible to see if it can charge. If the charger is not working on another device, then there could be a hardware fault with the charger itself. If unable to test charging another device, try the steps below in an attempt to remedy the issue:

 

Step 1. Static Discharge on Laptop and AC adapter.
- Remove all cables attached to the laptop (hdmi, external mouse/keyboard, etc)
- Ensure device is switched OFF
- Keep the AC adapter connected to the laptop, but disconnected from the wall socket *Important*
- Hold down power button for 60 seconds
- Re-attach all cables
- Connect the AC Adapter, then let the device charge for about 2 minutes (if it does) then start up as usual.
- Try it a couple of times (2-3)

 

Step 2. Checking The Advanced Power Options. 
- In the Search function type : Control Panel
- From the View By: select Large/Small Icons. Then Select "Power Options".
- Click "Edit Power Plan" for the plan of your device.
- Select "Change advanced power settings"
- Find and expand "USB Settings"
- Make sure the "USB selective suspend setting" is set to "disabled"

 

 

Step 3. BIOS Load Default Settings. 
- Select the Start Menu, then choose Settings > Update & Security > Recovery. Under Advanced startup, select Restart now. After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > UEFI Firmware settings
:or:
- Press the power button to completely shut down the unit.
- Press the F1 or F2 (FN+F1 or F2) repeatedly on startup to enter BIOS.
- Navigate to the "Restart" tab
- Press "Load Default Settings"
- Save & Exit changes or F10.

 

Step 4. Check "Charge In Battery Mode".

- Re-enter the BIOS and navigate to the "Configuration" tab.

- Make sure the "Charge in Battery Mode" is set to "Enabled"

- Make sure the "Always on USB" is set to "Enabled"

 

Also check out the Lenovo Service Tips found Here

 

Hope this helps

 

Regards

 

Voithos

 

 

 



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4 Posts

06-20-2021

Israel

2 Signins

25 Page Views

  • Posts: 4
  • Registered: ‎06-20-2021
  • Location: Israel
  • Views: 25
  • Message 3 of 3

Re:ideapad Flex 5-14ARE05 Type 81X2 USB TYPE C not charging

2021-06-21, 9:27 AM
Still not work for me, I had water spill on the the port area 2 days ago, but I can see port in device manager and Also it recognize my phone... Can it be connect to the issue?
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