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4 Posts

03-13-2019

US

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lenovo ideapad 500 battery not charging

2019-03-27, 7:56 AM

Six months after buying a laptop, I had to replace the battery. I now have the same problem. The laptop battery had a problem since last week. In 10 minutes the battery was empty, but now it shows the battery capacity 0% and does not charge. .
Laptop turns off if I remove the laptop charger.
Please help me not having to replace the battery again

 

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12428 Posts

11-30-2015

PH

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Re: lenovo ideapad 500 battery not charging

2019-03-27, 20:18 PM

Hi MOHAMMAD222,

 

Welcome to the Community Forums.

 

You can try checking the battery pack as indicated in the hardware manual page 22.

 

Taking note of the battery led (flashing red to indicate low charge), connect the charger without turning it on for 2-3 hours. Check if the battery led change from amber to white.

 

Original OEM battery covers one year warranty so calling tech support should be able to replace it if found faulty. This also goes with OEM parts purchased.

 

I hope this helps answer your query.

Update us how it goes.

 

Regards



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4 Posts

03-13-2019

US

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Re: lenovo ideapad 500 battery not charging

2019-03-28, 16:52 PM

My warranty is over.
I want to replace the battery once I need to replace the battery again?
Or is it a software problem?

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12428 Posts

11-30-2015

PH

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  • Posts: 12428
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Re: lenovo ideapad 500 battery not charging

2019-03-28, 17:34 PM

Hi MOHAMMAD222,

 

Greetings.

 

Check if your BIOS is already updated but as it fails on the battery led steps mentioned above, this may likely be be a hardware issue as mentioned on the manual.

 

Ensure you get an OEM part when purchasing battery as it surely have a warranty to cover it for a year.

 

Regards

 

 



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1 Posts

11-19-2020

HK

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Re:lenovo ideapad 500 battery not charging

2020-11-19, 3:42 AM

Hello,

 

May I know How to update BIOS for Lenovo Ideapad 500S? 

Thanks.

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