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3 Posts

02-14-2021

United States of America

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  • Message 1 of 5

os reset

2021-04-13, 16:49 PM

I did reset on laptop. now it wont boot up. get boot and app menu but don't know what to do. have ideapad 320

 

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2453 Posts

01-08-2021

Philippines

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  • Message 2 of 5

Re:os reset

2021-04-13, 17:05 PM

Hello hunthend,

 

Welcome to the Community Forums.

 

I might suggest if you can still access or navigate through your machine's BIOS and check if the hard drive is still detected.

 

Try performing a power drain/static discharge first.
- Make sure there is still remaining battery power, able to power up the machine.
- Disconnect all kinds of cables and/or peripheral devices connected to the machine (ex. power cable, hdmi cable, external mouse/keyboard, flashdrives, etc).
- Ensure that device is powered/switched off.
- Press and hold down the power button for as long as 60 seconds to drain flea power or excess voltage.
- The machine should remain in off state.
- Find the Novo Button. How a Novo button should look like: https://support.lenovo.com/us/fr/solutions/ht062552 
- Access/click this by using an unfolded paperclip or by using something similar to the latter.
- Machine will power up to Novo Menu. Navigate and select using the arrow keys to BIOS Set Up. Inside the BIOS Set Up, you can see the Information tab where you can check for the details of hard drive.

 

Also, please don't forget to share the machine type model / MTM (ex. 81C70000RK) from the sticker as it would help us detail more about your machine variant.

 

Let us know if your machine can no longer boot to BIOS.

 

Regards.
Dex_Lenovo



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3 Posts

02-14-2021

United States of America

9 Signins

65 Page Views

  • Posts: 3
  • Registered: ‎02-14-2021
  • Location: United States of America
  • Views: 65
  • Message 3 of 5

Re:os reset

2021-05-21, 22:43 PM

haven"t done that yet after I wrote that one I downloaded on usb drive, lenovo product recovery. It seems to start out working right then when green line get almost full it stops & that's as far as it goes. The first time I let it run for 3 days. Since then I have restarted it 3 or 4 times. still not work right. what should I do. Thank You.

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3 Posts

02-14-2021

United States of America

9 Signins

65 Page Views

  • Posts: 3
  • Registered: ‎02-14-2021
  • Location: United States of America
  • Views: 65
  • Message 4 of 5

Re:os reset

2021-05-24, 11:54 AM

did your shutdown thing. It sayes no harddrive installed.  Ideaad 320-15ABR  Mode name; 80XS

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2453 Posts

01-08-2021

Philippines

156 Signins

14166 Page Views

  • Posts: 2453
  • Registered: ‎01-08-2021
  • Location: Philippines
  • Views: 14166
  • Message 5 of 5

Re:os reset

2021-05-24, 12:23 PM

Hi hunthend,

 

Thank you for getting back in this thread. You may have to check on BIOS first if the hard drive is still detected. On the Information Tab, check if the hard drive is labeled or specified. You can try to use the Lenovo recovery service and see if that would help. Alternatively, if that did not work, try checking on the Microsoft ISO.

 

Regards.
Dex_Lenovo



Did someone help you today? Press the star on the left to thank them with a Kudo!
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