03-19-2017 11:21 AM - edited 03-20-2017 09:59 AM
I bought an Ideapad 100S-14IBR in september 2016 and its battery has been greatly reduced since last year. I could stay unplugged at least 5 hours with internet switched on or 8 hours with everything switched off and low luminosity. Now I struggle to get more than 3 hours with everything off. I tried recalibrating the battery, hasn't proved useful.
I haven't abused the battery, I use my computer on average less than once a day, I don't leave it plugged. On my battery report I have 22 000 mWh out of 33 000 mWH design capacity. This is really annoying since I need to bring this computer to study at school but it can barely make it. Does anyone have an explanation ? Otherwise I would like to know if the warranty (which is still active) covers a battery replacement ?
Moderator comment: Model added to subject for clarity.
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03-20-2017 09:57 AM
Thanks for using the Lenovo forums.
The unit will likely have to go in for a repair, not sure how the French support is with battery replacements, just contact them and see what they can do for you. Below is the link to the phone list where you can find these numbers
Hope this helps, let us know how you get on.
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03-20-2017 10:05 AM
Thank you for your answer. I will probably do it later in May/June since I can't really spend a day at school without my laptop, so don't expect any update (the topic will be probably locked by then).
Thank you again.