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YESENIA98
What's DOS?
Posts: 1
Registered: ‎09-09-2016
Location: US
Views: 728
Message 1 of 2

100S - BATTERY IS NOT WORKING

I juse recently purchased a lenovo ideapad 100s and my laptop won't turn on unless i have it plugged it into the charger. But the second i unplug it the laptop dies becuase the battery is always it 0% even if i have it charging for hours .

 

 

Moderator comment: Model added to subject for clarity.

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Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 662
Message 2 of 2

Re: 100S - BATTERY IS NOT WORKING

Hi there, Yesenia        -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Try the below steps:

 

1)     Completely shut down the machine.

2)     Remove the Battery.

3)     Remove the Charger / AC Adaptor.

4)     Press and Hold on the Power Button for 20 continues Seconds.

5)     Connect the Charger / AC Adaptor.

6)     Press and Hold on the Power Button for 10 continues Seconds.

 

Update us how it goes.

 

 

 

 

 

Regards,

 

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