cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
YESENIA98
What's DOS?
Posts: 1
Registered: ‎09-09-2016
Location: US
Views: 626
Message 1 of 2

100S - BATTERY IS NOT WORKING

I juse recently purchased a lenovo ideapad 100s and my laptop won't turn on unless i have it plugged it into the charger. But the second i unplug it the laptop dies becuase the battery is always it 0% even if i have it charging for hours .

 

 

Moderator comment: Model added to subject for clarity.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 560
Message 2 of 2

Re: 100S - BATTERY IS NOT WORKING

Hi there, Yesenia        -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Try the below steps:

 

1)     Completely shut down the machine.

2)     Remove the Battery.

3)     Remove the Charger / AC Adaptor.

4)     Press and Hold on the Power Button for 20 continues Seconds.

5)     Connect the Charger / AC Adaptor.

6)     Press and Hold on the Power Button for 10 continues Seconds.

 

Update us how it goes.

 

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

Holiday Deals
HAPPENING NOW!

Get the best deals on PCs and tech now during the Holiday Sale
Shop the sale

Top Kudoed Authors