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Planetexcellent
Paper Tape
Posts: 1
Registered: ‎03-13-2016
Location: USA
Views: 639
Message 1 of 2

100s Ideapad W10 keyboard and touchpad don't work

I have a recently-purchased Lenovo 100s Ideapad 11iby Windows10.  After about a month of struggling to get the WiFi to work and get all of the W10 updates installed, it froze.  I did the Novo button complete reset to start over.

 

when restarted, the keyboard and trackpad do not work.  I can't complete the install process because I can't type anything in. An external mouse works, and I can type using the on-screen keyboard, but that's all.

 

now what?

tg79
What's DOS?
Posts: 1
Registered: ‎03-18-2016
Location: sydney, aus
Views: 578
Message 2 of 2

Re: 100s Ideapad W10 keyboard and touchpad don't work

i have the same problem.  have you been able to resolve this?

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