03-13-2016 02:26 PM
I have a recently-purchased Lenovo 100s Ideapad 11iby Windows10. After about a month of struggling to get the WiFi to work and get all of the W10 updates installed, it froze. I did the Novo button complete reset to start over.
when restarted, the keyboard and trackpad do not work. I can't complete the install process because I can't type anything in. An external mouse works, and I can type using the on-screen keyboard, but that's all.