09-06-2017 05:26 PM
My 4 month old IdeaPad was working fine until yesterday. While watching a TV show the screen went black and now it won't boot up. I get the Lenovo screen followed by a black screen, sometimes with an arrow pointer sometimes not.
I've tried draining the battery and pressing the power button, the only change was after the black screen it went much brighter but then nothing more.
Any helpful advice would be greatly appreciated.
09-06-2017 06:08 PM
On the left side of your laptop, between the combo jack and card reader, there is small button called the NOVO button (see page 6 of this manual)
With the laptop powered completely off, try pressing that button (using the tip of a pen etc.) until the laptop turns on. If it works as expected, you laptop should load up a menu with the options to run Lenovo OneKey Recovery, enter the BIOS setup utility, or to enter the Boot menu. If the menu loads, see if you can enter the BIOS setup utility.. and then report back.
09-06-2017 06:18 PM
09-06-2017 06:21 PM
09-06-2017 06:23 PM
Just press and hold the power button until it powers off, you can leave the AC adapter plugged in.
Don't run the One Key Recovery, or make any changes, just see if you can enter the BIOS/Setup utility, and if so you can just power off again.
09-06-2017 06:37 PM - edited 09-06-2017 06:42 PM
That is a good sign, that means that your screen is still working.
Do not do a One Key Recovery, or you could lose your data.
If you select the Boot Menu option, what options do you have (you want to see a hard drive as an option.
If hard drive is listed, select it and see if the system boots.
09-06-2017 06:45 PM