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Amyoussef
Paper Tape
Posts: 3
Registered: ‎08-07-2016
Location: SA
Views: 361
Message 1 of 6

500-15ISK - battery suddenly drained from 60% to 6%

hello,

 

i bought a lenovo ideapad few months ago (500-15ISK Laptop (ideapad)

 now i have a problem that the battery suddenly dropped from 60% to 6% in a few seconds 

so i need your support to know the reason for that and to solve this problem

 

thanks

 

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 302
Message 2 of 6

Re: 500-15ISK - battery suddenly drained from 60% to 6%

Hi there, Youssef –

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

  1. Unplug AC adapter (remove from notebook).
  2. Remove main battery
  3. Press and hold the power button for 30 seconds (power drain)
  4. Replace main battery
  5. Replace AC adapter

Update us how it goes.

 

 

 

 

 

Regards,

 

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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

Amyoussef
Paper Tape
Posts: 3
Registered: ‎08-07-2016
Location: SA
Views: 293
Message 3 of 6

Re: 500-15ISK - battery suddenly drained from 60% to 6%

Hi Shashi,

 

thank you for your prompt reply 

i just want to ask how can i remove the main battery , should i remove the screws from the labtop 

i guess its bulit-in battery 

kindly advise

 

thanks

Amyoussef
Paper Tape
Posts: 3
Registered: ‎08-07-2016
Location: SA
Views: 219
Message 4 of 6

Re: 500-15ISK - battery suddenly drained from 60% to 6%

Dear all,

can anyone  help me to solve this proplem ????????

as i sent my first message from too long!!!!!!

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 208
Message 5 of 6

Re: 500-15ISK - battery suddenly drained from 60% to 6%

 

Click here for HMM to know more about hardware queries.

 

Update us how it goes.

 

 

 

 

Regards,         

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 164
Message 6 of 6

Re: 500-15ISK - battery suddenly drained from 60% to 6%

Did the issue get resolved?

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

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