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yulia4
Paper Tape
Posts: 1
Registered: ‎08-04-2018
Location: IL
Views: 230
Message 1 of 2

500S-14ISK Laptop (ideapad) - motherboard/screen problem

Hi everyone, 

I bought my laptop 3 years ago and it works great as it did 3 years ago.

In the last month, the screen gets suddenly darker (you can't see anything on the sceen - but the laptop still works). I have to restart the computer in order to see the screen.

Yestarday, while restarting it again a hardware check began (I had nothing to do with it). Following instructions, I reinstalled windows and kept all my personal files, but the programs that didn't came with the computer were deleted. 

I performed another hardware scan using Lenovo Solution Center and everything passed except motherboard PCI/PCI-e Test  - Invalid. Since windows was reinstalled, the computer works great and the screen doesn't get darker.

What does that test mean? Did the windows reinstallation fixed the screen problem completely? 

 

Thanks for your help! 
 

Community SeniorMod
Community SeniorMod
Posts: 9,262
Registered: ‎01-01-2010
Location: US
Views: 216
Message 2 of 2

Re: 500S-14ISK Laptop (ideapad) - motherboard/screen problem

It sounds like the screen problem was fixed.  You can install Lenovo Vantage (microsoft store) to get Lenovo software.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.

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