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Repairman41
Paper Tape
Posts: 2
Registered: ‎09-14-2016
Location: AU
Views: 574
Message 1 of 5

510-15ISK - Erratic mouse behavior

I have just purchased a brand new Ideapad 510-15 15K running W10 with no external mouse.

 

The pad mouse at times is extremely erratic.

 

Before I take the laptop back to the shop for repair or replacement is there a work around to solve this problem which makes the laptop nearly unusable?

 

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 547
Message 2 of 5

510-15ISK - Re: Erratic mouse behavior

Hi there, Man  -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Please click here for better understanding on erratic behaviour.

 

Update us how it goes.

 

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

 

 

 

 

 

Regards,         

 

Tap that Kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

Repairman41
Paper Tape
Posts: 2
Registered: ‎09-14-2016
Location: AU
Views: 529
Message 3 of 5

Re: 510-15ISK - Re: Erratic mouse behavior

Hi,

 

Thanks for your help in an attempt to solve the problem.

 

Firstly, is there any way to pause the video please??

 

Our OS is W10 64 bit whereas that in the video is W7 32 bit?

 

Our sytem has niether the "Lenovo Energy Management" program nor a Synaptics Pionting Device (it has Elan Pionting Device).

 

Any suggestions please of a work around to reslove the issue with the additional information.

 

Repairman41

 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 525
Message 4 of 5

Re: 510-15ISK - Re: Erratic mouse behavior

I've had FMAPP chew up lots of CPU on one of my Win 10 machines, and there are reports on the web of it causing mouse lag.

 

Do you see FMAPP misbehaving in Task Manager?

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

Skywalke7
What's DOS?
Posts: 1
Registered: ‎11-09-2016
Location: GB
Views: 432
Message 5 of 5

Re: 510-15ISK - Re: Erratic mouse behavior

Repairman - I have this exact same problem on my Lenovo. The mouse becomes erratic and starts to drag/drop/highlight/minmise and all sorts but I cannot work out the pattern of when it starts to happen. I have tried a newer driver which results in a blue screen loop and a refresh is required (Done this twice now).

 

The issue also happens in different OS's as I have tried many linux variannts and it still happens.

 

I am very frustrated with this, I updated the IOS but the issue still remains.

 

Did you ever resolve yours?

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