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Citr55
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Posts: 14
Registered: ‎07-08-2017
Location: IT
Views: 524
Message 1 of 2

520s-14ikb bad quality after 10 days! Chassis bent

I had to sent back my new laptop 520s, because metal upper case got bent...see the photo! never again Lenovo. I hope Digital River will give me full refundchassis.jpg

 

IMG_20170722_145446.jpg

 

 

Guru
Posts: 1,877
Registered: ‎02-27-2012
Location: US
Views: 448
Message 2 of 2

Re: 520s-14ikb bad quality after 10 days! Chassis bent

Hi

 

I guess that if the laptop is new it should be under warranty.

Lenovo may fix and replace any broken part under that period, you need to open a formal support ticket to send the machine to repair.

 

You can visit: https://support.lenovo.com/ 

You need to submit your serial number to open a ticket on that page.

 

Regards












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