cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Citr55
Punch Card
Posts: 14
Location: IT
Views: 442
Message 1 of 2

520s-14ikb bad quality after 10 days! Chassis bent

I had to sent back my new laptop 520s, because metal upper case got bent...see the photo! never again Lenovo. I hope Digital River will give me full refundchassis.jpg

 

IMG_20170722_145446.jpg

 

 

Guru
Posts: 1,815
Location: US
Views: 366
Message 2 of 2

Re: 520s-14ikb bad quality after 10 days! Chassis bent

Hi

 

I guess that if the laptop is new it should be under warranty.

Lenovo may fix and replace any broken part under that period, you need to open a formal support ticket to send the machine to repair.

 

You can visit: https://support.lenovo.com/ 

You need to submit your serial number to open a ticket on that page.

 

Regards












Martín Itúrbide
OS2World.com NewsMaster
Self-proclaimed Trackpoint Fan Club President
"Don't Panic" 
Wil Wheaton
Remember: Your Friend Wil Declares....
Please click "Kudos" for Ego Boost !!


 

Top Kudoed Authors