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Posts: 5
Registered: ‎01-31-2018
Location: US
Views: 416
Message 1 of 2

720S-13IKB - Intel Online Connect

Does anyone have any experience with IOC on any Lenovo device? I have a 720S-13IKB that is supposedly fully compatible with the IOC platform, but I've tried to uninstall/reinstall IOC and I can't get any prompt or anything to use the technology for login on PayPal or Google... I've tried to do the Google security key setup for 2FA and it won't recognize IOC as a device.


Is there something I'm missing??


Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.


Fanfold Paper
Posts: 8
Registered: ‎10-18-2013
Location: CA
Views: 341
Message 2 of 2

Re: 720S-13IKB - Intel Online Connect

I have the same laptop, and can't get Intel Online Connect to instal properly.  

After it downloads, when running the installer I get a prompt:  
"The feature you are trying to use is on a CD-ROM or other removable disk that is not available.  Insert the 'Intel Online Connect Access' disk and click OK."


I doesn't matter where I browse to locate the setup file it is not on the computer and then the instal fails.


So IOC keeps coming up in my updates and instalation keeps failing...

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