12-01-2018 08:24 PM
Everyday a few minutes in to an hour into using my 720s-151
I start getting grey kind of flashing grey circles usually for and then the computer is basically frozen I can't control where the mouse goes and I have to restart it every time. It failed 3 Touchscreen tests on the Lenovo Diagnosis program.
It also goes into a place where you cannot control the mouse so you cannot close a program or change anything without completely restarting the computer sometimes if you push the control button at the same time the mouse will work 40% better. Very odd things that I've never seen on a PC.
12-02-2018 03:55 AM
Welcome to the community forums,
Please try to perform a power drain by removing all connected devices (ac adapter, USB flash drive, etc.), shut it down and hold down the power button for 60 seconds. Turn it back on after 1 minute.
Download the Lenovo Vantage if it's not yet installed and run all driver updates and BIOS if available.
You can get the Vantage app here.
12-02-2018 07:13 AM
Drain the power to zero? Or the power drain is just total discount, hold power for 1 min, BIOS.
Restart then Vantage
Now I don't even have a mouse.
A 3rd party driver program is probably a waste of time right?