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Paper Tape
Posts: 1
Registered: ‎08-20-2016
Location: US
Views: 292
Message 1 of 2

Audio plays through speakers and headphones (Lenovo 2-15 Flex Win 10)

I have seen a few posts that are similar to this, but none of them offered solutions and most were not for Win 10, so I figured I would make another.


Recently, my audio will come out of my speakers and headphones when headphones are plugged in via the jack. Audio via headphones is incredibly distorted (dialogue completely unintelligable) and will still play through the headphones even when all sound is muted.


My headphones are not detected in playback devices (Show disabled devices is enabled) and going to Control Panel>Realtek HD Audio Manager>Device Advanced Settings does not bring up the options for Classic or Multi mode, but instead only displays options for recording devices ("Tie up of input jacks" vs "Separate input jacks").


I have tried uninstalling and reinstalling 2 different audio drivers from Lenovo and tested 3 different headphones that connect via the headphone jack. I have not tried usb headphones, but would like to fix the headphone jack primarily.


I hope someone is able to help!

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 234
Message 2 of 2

Re: Audio plays through speakers and headphones (Lenovo 2-15 Flex Win 10)

Hi there, Thebec -

Thank you for writing in to the Lenovo Forum - happy to have you here today.


Remove any Realtek/Lenovo driver and let Windows install generic driver.

If the problem persists, then my guess is it is a hardware issue with the switching mechanism.


Also, Click here for better understating.


Update us how it goes.








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