cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
katflo
What's DOS?
Posts: 1
Registered: ‎01-13-2018
Location: AU
Views: 216
Message 1 of 2

BIOS Password

Lenovo Ideapad 100S 11IBY stuck in bluescreen loop of death since win 10 update. can't use recovery options as it keeps saying there is no admin account. no idea how that can even happen. can't boot via usb or use other options or even enter command prompt without BIOS pswd. I never set it so I have no idea what it could be. I got it new in a box so the seller can't help. there has to be a way. i have an unusable laptop which is no fault of ours. not sure who I hate most, microsoft or lenovo. >:-[

Social Support Agent
Social Support Agent
Posts: 405
Registered: ‎08-02-2018
Location: US
Views: 185
Message 2 of 2

Re: BIOS Password

Hi katflo! 

 

Welcome to the Lenovo Community Forum!

 

First of all, we're sorry about what happened to the laptop. Could you try accessing the Lenovo OneKey recovery tool of the laptop? To access it, you can use the NOVO button https://lnv.gy/2OWtj4K and try performing a factory reset. However, this process will delete all the files inside the laptop. Let us know how it goes. 

 

Regards! 

 

Mod's Edit: for transparency, shortened link was converted to full URL.....

 

https://support.lenovo.com/us/en/solutions/ht062552?CID=ww:lenovosocial:20x9m6&Source=social_eservic...



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Check out current deals!


Shop current deals

Top Kudoed Authors