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aub24
Paper Tape
Posts: 2
Registered: ‎10-28-2016
Location: US
Views: 1,606
Message 1 of 15

Battery Not Charging on Flex 3

Please help! I've had my Flex 3 for about 3 months and all of a sudden the battery will not charge even though it says, "Plugged in, charging." It's at 0%. Please tell me there's a fix for this.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,507
Message 2 of 15

Re: Battery Not Charging on Flex 3

Hi there, Aub              -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

You can also start by flushing out all static, remove battery and AC adaptor and hold down power button for about 15 seconds.

 

Update us how it goes.

 

 

 

 

Regards,         

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

exedrn
Fanfold Paper
Posts: 10
Registered: ‎12-17-2016
Location: US
Views: 1,377
Message 3 of 15

Re: Battery Not Charging on Flex 3

My Flex 3 has an internal battery. Is there a fix for this without having to pull the thing apart to remove the battery.

bollini53
Paper Tape
Posts: 1
Registered: ‎01-13-2017
Location: US
Views: 1,261
Message 4 of 15

Re: Battery Not Charging on Flex 3

My Flex 3 charges fine when the machine is on, but will not charge if I power off (like every other laptop I have had). Also, the battery drains and is dead after about 2 days of not being turned on and recharged. Any solutions? Thanks.

Al59
What's DOS?
Posts: 1
Registered: ‎01-20-2017
Location: US
Views: 1,215
Message 5 of 15

Re: Battery Not Charging on Flex 3

How do you remove the battery on the Flex 3? Mine is not charging and the advice is to remove and reinstall the battery and something about getting rid of static. I am stuck on 10%. Diagnostics say my battery is Good.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,187
Message 6 of 15

Re: Battery Not Charging on Flex 3

Please go through this HMM for better understanding.

 

It’s possible that:

 

- The battery circuit inside is not working to unload the charge, or

- One of the battery cells have already reached its life span

- the chip that handles how the battery gets charge/discharge and checks the charge level of each battery cell (both are controlled by a firmware) is malfunctioning.

 

Also, Update the BIOS

 

More info:

How Lithium-ion Batteries Work

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

ezbz
Paper Tape
Posts: 6
Registered: ‎02-19-2017
Location: US
Views: 1,041
Message 7 of 15

Re: Battery Not Charging on Flex 3

i dont hunderstand your solution 

ezbz
Paper Tape
Posts: 6
Registered: ‎02-19-2017
Location: US
Views: 1,040
Message 8 of 15

Re: Battery Not Charging on Flex 3

for sure it's going to be my first and last Lenovo. no more lenovo. they have some many issues you wont have time to work.
ezbz
Paper Tape
Posts: 6
Registered: ‎02-19-2017
Location: US
Views: 1,040
Message 9 of 15

Re: Battery Not Charging on Flex 3

Shashi, what solution. you are not clear ? how to flush out all static?
remove battery and AC adaptor and hold down power button for about 15 seconds.
ezbz
Paper Tape
Posts: 6
Registered: ‎02-19-2017
Location: US
Views: 1,039
Message 10 of 15

Re: Battery Not Charging on Flex 3

i cant beleive you aending us 300 pages solution. lenovo and lenovo team is a joke.

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