Battery Not charging issue Lenovo Ideapad 510 15IKB

[ysyadav]

I've recently bought a brand new lenovo Ideapad 510 15IKB MTM is 80SV001PIH. Since last few days I'm facing issue with battery. I plugged in my machine at a charge level of 96%. After half an hour I noticed that still the battery level is 96% . When I put the pointer on battery guage, it's showed that "Plugged in, not charging". In my laptop battery is not removable, so I can't try removing the battery and putting it back again. I've restarted my machine many times but still the situation is same.

[Shashi_Lenovo]

Hi there, Ysyadav                     -

Thank you for writing in to the Lenovo Forum - happy to have you here today.

1. Shut down the computer.
2. With the battery in (but remove AC adapter), attempt to turn on the computer by holding down the power button for 30 seconds. This should not turn on the computer.
3. Remove the battery.
4. Again, attempt to turn on the computer (AC adapter was not plugged in) by holding down the power button for 30 seconds. This should not turn on the computer either.
5. Re-attach the battery, plug in the AC adapter, and turn on the computer. The battery should begin charging.

Update us how it goes.

Regards,

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[ysyadav]

As you are suggesting to remove the battery but let me tell you in my model battery is non-removable. So how could i try to remove the battery?

[Shashi_Lenovo]

Click the below link for hardware manual.

https://download.lenovo.com/consumer/mobiles_pub/ideapad_510-15isk_510-15ikb_hmm_201604.pdf

Update us how it goes.

Regards,

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!