01-14-2018 06:54 AM
Hello everyone, I have this problem. Since yesterday the battery of my pc started to get to 6% with no reason, even if the battery was at 40% or 30% . I recharged the pc 5 times, and it still does it. I've bought this pc in October, I've never used it for playing videogames or I've never used heavy programs ecc... in few words, I've never done something that could compromise the health of this pc. I need to fix this problem because it's making me mad, and I can't understand why it happens... it's a new pc!
Please help me.
02-22-2018 03:37 AM
Thanks for using the Lenovo forums.
Have a read of the following posting: See if you can perform a gauge reset:
Otherwise, I think it will simply be a faulty battery.
Depending on who you purchased it from, you may be able to return it for a replacement perhaps, otherwise, just simply get in touch with your local Lenovo support line for a possible repair.
Below is the link to the phone list where you can find these numbers
Hope this helps, let us know how you get on.
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