08-01-2017 03:43 AM
I own an Ideapad 100 (i3, geforce, win 10) which was working fine. At some point, (I believe after a windows update- not sure), the bluetooth stoppped working (secondary issue was that Windows defender and Firewall blocked the HP wireless printer, but I sovled that by adding exceptions). It will not find my phone or my other pc like it used to.
I tryed everything I could find online:
...to no effect!
Lenovo Support tech person suggested I restore factory settings with the OneKey Recovery, but I believe that the issue will come back, plus I can't just reinstall all my apps right now.
Any suggestions could be very helpfull.
08-03-2017 02:39 AM
Thanks for using the Lenovo forums.
Definitely sounds like this will be due to the Windows update, and from what I can see, your unit does not seems to be listed on the update compatibility list as well:
I would recommend that you revert back to the previous Windows version, and observe if the issue persists or not.
If it does, then I would recommend that you attempt the factory reset on the unit.
Hope this helps, let us know how you get on.
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