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Stamatis
Paper Tape
Posts: 1
Registered: ‎08-01-2017
Location: GR
Views: 1,546
Message 1 of 2

BlueTooth will not work on Ideapad 100

Greetings!

I own an Ideapad 100 (i3, geforce, win 10) which was working fine. At some point, (I believe after a windows update- not sure), the bluetooth stoppped working (secondary issue was that Windows defender and Firewall blocked the HP wireless printer, but I sovled that by adding exceptions). It will not find my phone or my other pc like it used to.

I tryed everything I could find online:

  1. Restart the service via services (windows system app)
  2. Delete, reboot, reinstall drivers
  3. Add exception to the firewall

...to no effect!

Lenovo Support tech person suggested I restore factory settings with the OneKey Recovery, but I believe that the issue will come back, plus I can't just reinstall all my apps right now.

Any suggestions could be very helpfull.

 

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 1,494
Message 2 of 2

Re: BlueTooth will not work on Ideapad 100

Hello Stamatis

Thanks for using the Lenovo forums.


Definitely sounds like this will be due to the Windows update, and from what I can see, your unit does not seems to be listed on the update compatibility list as well:

 

https://support.lenovo.com/gb/en/solutions/ht503655

 

I would recommend that you revert back to the previous Windows version, and observe if the issue persists or not.

 

If it does, then I would recommend that you attempt the factory reset on the unit.

 

Hope this helps, let us know how you get on.


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