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mwalker3168
Paper Tape
Posts: 1
Registered: ‎01-31-2016
Location: Houston TX
Views: 1,259
Message 1 of 3

Brand New Ideapad 100s 14IBR battery not charging

Hello,

 

I bought this Ideapad 14IBR on friday and the battery will not hold a charge and it has been at 0% since i bought it. any idea why this is ahppening. do I need to take it back and get another one?

Cklone
Paper Tape
Posts: 2
Registered: ‎02-01-2016
Location: Norway
Views: 1,245
Message 2 of 3

Re: Brand New Ideapad 100s 14IBR battery not charging

Well, The battery most likely is Lithium Ion (Li-Ion) and either have been a production defect; or have not been properly charged at the factory; or have been drained completely, been sitting for a long time, then as a result have suffered damages to the chemical bits inside. You may have to return only the battery to the store (If accessible to remove form outside/If not internal) , unless they tell you to bring something else in addition.

 

Sincerely Cklone.

kupsi
Paper Tape
Posts: 3
Registered: ‎06-11-2018
Location: LA
Views: 203
Message 3 of 3

Re: Brand New Ideapad 100s 14IBR battery not charging

I have the same issue. My company has purchased 10pcs Lenovo 100S 14IBR laptops and already 4 of these have had problems with battery not charging. Using Windows 10 64-bit pro. Tried changing power adapters but without help. Also updated to the latest firmware and used  Lenovo update tool to load latest drivers. No success in solving the problem.

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