11-21-2018 09:40 AM
I recently bought Lenovo Ideapad 130 Core i5 8th Gen - (4 GB/1 TB HDD/Windows 10 Home) 130-14IKB Laptop (14 inch, Black, 2 kg) from Flipkart. The laptop is extremely slow now after a month's use. There is not anything saved o HDD yet.
What could be issue and how to speed up the laptop?
11-21-2018 04:40 PM
Hi Aniket-K! Welcome to our forums community. Was there any changes made or any updates installed before the issue arise? Have you tried resetting to factory defaults? Before proceeding, kindly backup your files.
Kindly run the hardware test from the Lenovo Vantage app to check if there are hardware failure on the laptop. If the app is missing you can get it here: https://www.microsoft.com/en-us/p/lenovo-vantage/9wzdncrfj4mv?activetab=pivotverviewtab.
Let us know.
11-22-2018 01:49 AM
Check if there are Windows updates running in the background by going to Windows Start, Settings, Updates & Security. If there are available updates, make sure to install it. If same issue. do a clean boot to check if there are programs or software causing the lag. Steps here, https://support.microsoft.com/en-ph/help/929135/how-to-perform-a-clean-boot-in-windows.