03-24-2019 04:07 PM
Hello all. Have a very annoying issue that will just not go away.
A brand new Flex 15 1570 laptop keeps freezing for a short period of time constantly. The issue started from day one. By constantly I mean every minute to 5 minutes. It freezes up for approximately 5 seconds and then goes back to normal. The mouse cursor and keyboard do not respond and the laptop unusable.
I did the required bios update on the Lenovo website but this didnt help. Never had this problem on a dozen other computers I've had before.
Any suggestions? Hopefully there is a simple fix or I am taking this back to costco for a refund.