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Spetsnaz201
Paper Tape
Posts: 1
Registered: ‎03-24-2019
Location: US
Views: 125
Message 1 of 2

Brand new Flex 5 freezes up constantly

Hello all.  Have a very annoying issue that will just not go away.

 

A brand new Flex 15 1570 laptop keeps freezing for a short period of time constantly. The issue started from day one.   By constantly I mean every minute to 5 minutes.  It freezes up for approximately 5 seconds and then goes back to normal.  The mouse cursor and keyboard do not respond and the laptop unusable.  

 

I did the required bios update on the Lenovo website but this didnt help.  Never had this problem on a dozen other computers I've had before.   

 

Any suggestions?  Hopefully there is a simple fix or I am taking this back to costco for a refund. 

dbm25
Paper Tape
Posts: 2
Registered: ‎04-15-2019
Location: CA
Views: 35
Message 2 of 2

Re: Brand new Flex 5 freezes up constantly

Hi,

 

I am also facing the same problem. Did you manage to get a fix for this?

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