05-03-2019 09:59 AM
I recently purchased a Lenovo laptop, and I'm surprised that it's extremely sluggish. Booting takes about 4 minutes and even opening a browser takes several seconds.
I'm trying to figure out what's causing this marked lack in performance, and I'm in a bit of a denial about having been sold a dud laptop, especially since my 9 yr old laptop was performing much smoother than this one.
I've already Uninstalled McAfee, and I'm considering reinstalling windows without the Lenovo fluff. Any ideas that could help?
Lenovo Ideapad 330 Intel Core i5-8300H 15.6-inch Full HD Laptop (8GB/1 TB HDD/Windows 10 Home/ 4GB Nvidia 1050 Graphics/ Onyx Black/2.2 kg), 81FK00DKIN
05-08-2019 07:56 AM
Thanks for reaching out. In addition in doing a clean install to help rule out if it's an OS issue or if there's a problem with preloaded apps, you can try the steps in this article to help out with speeding up the computer. https://support.lenovo.com/us/en/solutions/msh500101?CID=ww:lenovosocial:20x9m6.
Let us know if this works out. Thanks.