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Calvin24
What's DOS?
Posts: 1
Registered: ‎10-19-2017
Location: US
Views: 158
Message 1 of 2

Built In Battery HELP! for windows 10

Dear Lenovo,

 

I need your help, yesterday, My Ideapad computer battery is not charging. It shows 0% available plugged in, charaging . But it's not charging. So can you please help me to solve my problem?

 

P.S. My computer has a built-in battery, and if you don't belive me, here's proof:bandicam 2017-10-19 18-59-19-248.jpg

 

 

Thanks.

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 114
Message 2 of 2

Re: Built In Battery HELP! for windows 10

Hello Calvin24

Thanks for using the Lenovo forums.


I don`t suppose you would be able to attempt to try an alternate charger?

 

Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

Hope this helps, let us know how you get on.


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