10-19-2017 04:00 PM
I need your help, yesterday, My Ideapad computer battery is not charging. It shows 0% available plugged in, charaging . But it's not charging. So can you please help me to solve my problem?
P.S. My computer has a built-in battery, and if you don't belive me, here's proof:
10-20-2017 05:18 PM
Thanks for using the Lenovo forums.
I don`t suppose you would be able to attempt to try an alternate charger?
Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.
(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal
Hope this helps, let us know how you get on.
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