cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
kingdom027
What's DOS?
Posts: 1
Registered: ‎03-17-2019
Location: PH
Views: 132
Message 1 of 2

CLIENT MAC ADDR ERROR - NOT BOOTING UP TO DESKTOP

hi can someone help about this error. it's is not loading to the desktop

Highlighted
Sr Support Specialist
Posts: 8,523
Registered: ‎11-30-2015
Location: PH
Views: 98
Message 2 of 2

Re: CLIENT MAC ADDR ERROR - NOT BOOTING UP TO DESKTOP

Hi kingdom027,

 

Welcome to the Community Forums.

 

Would it also say PXE boot after the message?

 

You need to first check the boot order in the BIOS (load default is F9) but I am under suspicion of a bootable harddrive failure. It can be that your harddrive is failing (hardware issue) or corrupted Windows (software).

 

If you can remove the harddrive to check it on another machine, this would allow you to check if it is still readable and perhaps allow you to back up your files specially if the BIOS do not see the harddrive itself.

 

On this scenario, you may need to replace the harddrive or repair/ install Windows.

 

I hope this helps answer your query.

Update us how things go.

 

Regards

 



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Check out current deals!


Shop current deals

Top Kudoed Authors