06-02-2018 08:08 AM
So I have already tried the solutions such as boot up the pc and press shift and such to get a menu and then download somthing on a usb and get into an administrator account.
The Administration account I can at least log onto as it's not password protected but I still can't turn on Wi-Fi which basically defeats my whole purpose of using the computer as I use it for gaming.
So regarding me not being able to log into my actual account, I've tried resetting my password multiple times without success. I think it's due to the fact that I am not able to connect to any Wi-Fi spots (which I assume is because of safe mode which I can't turn off for some reason)
And that brings me to my next point, of I can't connect to Wi-Fi die to safe mode. I have tried to turn off safe mode in the settings but when I press the button for it to turn off it slides back over to the on side.
Please let me know if you have any other solutions that I have not tried yet, Thanks !
06-02-2018 09:05 AM
Hello and welcome,
It may help others to help you if you specify what model laptop you have and what operating system you're running. Also any recent updates or changes.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.
The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog