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Deepak_HK
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Posts: 9
Registered: ‎02-11-2014
Location: IN
Views: 409
Message 1 of 4

Checkboxes and radio buttons not visible in Synaptics touchpad settings on Windows 10

My laptop, Lenovo IdeaPad 520, has Synaptics driver for the touchpad. It's up-to-date. Something weird happened to it and all of a sudden the check boxes and radio buttons in Mouse Properties window and the Synaptics touchpad settings window have disappeared. I am not able to make selections and ensure that correct settings are selected. Here're the screenshots:-

Capture.PNGCapture1.JPG

 

Today after I installed a third-party driver which came with a program called vJoy (used for gaming purpose). After that driver was installed, the Windows sounds for peripherals disconnection/connection were emitted and I noticed that the Synaptics tray icon was shown on the taskbar which caused me to suspect that the third-party driver did something to my touchpad but didn't know what. Also, I'm not sure if this is the actual reason for this weird problem.

When I opened the touchpad settings, I noticed that those selection buttons had disappeared. Even after uninstalling the third-party driver and deleting its related registry entries, nothing changed. I also uninstalled and deleted Synaptics' driver, restarted the laptop and installed it again. Still didn't work.

What could be the issue? Thanks.

 

MrLeV
What's DOS?
Posts: 2
Registered: ‎01-28-2018
Location: FR
Views: 325
Message 2 of 4

Re: Checkboxes and radio buttons not visible in Synaptics touchpad settings on Windows 10

I have the very same issue with my Lenovo Yoga 514 AST.

Just installed Windows 10 build 17025 preview, from scratch, on a newly formatted HDD.

Some other checkboxes are also missing, in installshield based driver installation utilities :

 

Checkbox Issue IS.png

 

Normally, there would be a check box here. But it's not displayed...

Community SeniorMod
Community SeniorMod
Posts: 7,081
Registered: ‎01-13-2008
Location: US
Views: 316
Message 3 of 4

Re: Checkboxes and radio buttons not visible in Synaptics touchpad settings on Windows 10

Hi,

 

The only time I've personally seen anything like that was with particular screen scaling options - and it wasn't with something as basic as the installer GUI.

 

I doubt that is what is going on but try different scaling options.

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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MrLeV
What's DOS?
Posts: 2
Registered: ‎01-28-2018
Location: FR
Views: 305
Message 4 of 4

Re: Checkboxes and radio buttons not visible in Synaptics touchpad settings on Windows 10

It was resolved for me when Windows 10 insider preview was updated to a newer version (build 17074)

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