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rondm
Blue Screen Again
Posts: 2
Registered: ‎04-29-2019
Location: US
Views: 76
Message 1 of 2

Choose keyboard layout freeze

I have the 110 touch 15acl. Got a Windows update, then a blue screen choose your keyboard layout. Then directed to advance options tab the  startup repair tab says there is a error, then restart in, choose keyboard again I've try all tabs nothing so tried novo key to recovery, files damage or missing so we tried all tab nothing. researched internet youtube all so, tried hard shutdown 3 times no repair screen f11,f12,f1, f2, f4, f6, f7 then with fn+ nothing.IT REGISTERED but I don,t have stickers with prdct key my kid peeled them off.. even command steps didn't work, help

Social Support Agent
Social Support Agent
Posts: 900
Registered: ‎08-02-2018
Location: US
Views: 26
Message 2 of 2

Re: Choose keyboard layout freeze

Hi Rondm! Try booting to BIOS and check if the HDD is detected under the Information tab. The instruction is here: https://support.lenovo.com/us/en/solutions/ht500216. If not, we suggest you to call support: https://pcsupport.lenovo.com/us/en/SupportPhoneList?CID=ww:lenovosocial:20x9m6 or bring it to any of our list of authorized service center. Here it is: https://support.lenovo.com/in/en/solutions/ht118678?CID=ww:lenovosocial:20x9m6, filter the country.



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