07-05-2018 05:03 AM
Hi, I did a search before posting, and found on one post it recommended updating the BIOS.
So applied this update:
BIOS Update for Windows 10 (64-bit) - 710S-13IKB3HCN24WW - 13 Apr 2018
NO change! I have to fix this and it crash the machine this morning and restarted.
Also, it is taking longer to boot, around total 31 seconds to get to desptop, about 14 seconds of that is spend just stalled prior to loading windows screen according to the logs.
The Error during bootup reported in Event viewer is:
Source: WHEA-LoggerA corrected hardware error has occurred.
07-05-2018 07:36 AM
Welcome to the Community Forums.
Things that you can try:
Run diagnostics and driver update using Lenovo Vantage.
Backup your files and run system file checker.
Call in technical support and report the findings of the above, they would be able to suggest in-warranty repair just in case needed.
Update us how it goes.
07-05-2018 12:02 PM
Tried all that, updated system to latest, and scans found no errors.
Still returning the same error on bootup.
What next, should I contact your support?
07-05-2018 01:56 PM
Yes call in tech support.
They can check it further and provide repair dispatch just in case needed.
On your end, you can backup your files and plan your options after.