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MNI1
Not applicable
Posts: 3
Registered: ‎11-13-2018
Location: DK
Views: 115
Message 1 of 6

Does not charge battery

I have just changed the battery on my lenovo ideapad 100-14ibd. It worked fine for one week, but now it wount charge the battery.

 

When win 10 is starting up the icon show its charging, but it stops when win is fully loaded.

 

Battery is new and orginal Lenovo OEM

I have tryed to update bios, but are not able due to power isue.

I have made an upgrade with driver for power management

Reinstalled windows

 

I have no idear what to do..Please help

 

Br Martin

Ashley_Lenovo
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Posts: 273
Registered: ‎08-02-2018
Location: US
Views: 83
Message 2 of 6

Re: Does not charge battery

Hi MNI1,

 

Welcome to the community forums.

 

We'd like to know, have you also tried to use a different charger? When the battery has reached full and you unplugged the AC adapter, does the laptop goes off? Also, when you plugged in the AC adapter, do you see any light indication? If you do, is it a flashing or steady light? Looking forward to your reply.

 

Regards!



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MNI1
Not applicable
Posts: 3
Registered: ‎11-13-2018
Location: DK
Views: 80
Message 3 of 6

Re: Does not charge battery

Hi and thanks

 

I do not have more that one charger..

 

The battery led are flashing 3 times

 

BR

Longhorn87
Not applicable
Posts: 45
Registered: ‎10-12-2018
Location: IT
Views: 76
Message 4 of 6

Re: Does not charge battery

You may try a Linux live distribution (preferably Ubuntu) to discriminate between hardware and software problems. If it charges on Linux, than it's a Windows or driver issue.
Maru_Lenovo
Not applicable
Posts: 166
Registered: ‎08-02-2018
Location: PH
Views: 69
Message 5 of 6

Re: Does not charge battery

Could you please run the hardware diagnostics via Lenovo Vantage? If you don't see that in your laptop, you can download it here https://support.lenovo.com/fi/en/solutions/ht505081. Here is a video to guide you in performing the hardware diagnostics https://support.lenovo.com/fi/en/videos/vid500029. You can also check the condition of the battery by click on Power via Lenovo Vantage. Let us know how things go.



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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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MNI1
Not applicable
Posts: 3
Registered: ‎11-13-2018
Location: DK
Views: 46
Message 6 of 6

Re: Does not charge battery

Hi

 

I did the hardware test with Lenovo Vantage.

 

The RTC test failed

 

Status of the battery is with the charger pluged in

Skærmbillede 2018-11-19 kl. 15.30.01.jpgSkærmbillede 2018-11-19 kl. 15.31.12.jpg

 

 

 

 

 

 

 

 

 

 

 

 

Update; tryed to put back the old battery, and now its charging.. wied

 

The charging cycle is showing the same numbers with new or old battery... how to reset?

 

 

 Mod's edit: removed extra spaces from Body of message for easier reading by members.

 

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